IT Services & Support


Flo Web Design can provide a broad range of IT support to clients. All IT Support is provided by our dedicated IT Team, also located in Drogheda, Co Louth.

Image IT and Flo Web Design are trading names of Image ICT Solutions. Our Web Development Team and IT Support Team work alongside each other to fulfil client’s Web and IT Support requirements.

A One-stop-shop approach to Web Service Support & IT Support streamlines the efficient flow of Email communication and Data Management.

Over 60% of small and medium sized companies in Ireland use website Email (pop3/ IMAP) as their primary Email system. POP3/ IMAP is a free Email service included in Web Hosting Services.

Due to security concerns with POP3/ IMAP, Flo Web Design strongly recommend clients migrate their Email to Microsoft Office 365-

IT Services & Support

Why migrate business Email to Microsoft Office 365?

Secure email is important for a number of reasons. First and foremost, it helps protect sensitive information that is sent and received via email. This can include personal information, financial data, and confidential business information. Without secure email, this information is at risk of being intercepted and accessed by unauthorized parties, which can lead to identity theft, financial loss, and damage to a company’s reputation.

In addition to protecting sensitive information, secure email also helps ensure compliance with regulatory authorities that mandate the protection of personal data.

Moreover, secure email can also protect against phishing attempts and other types of email based attacks that can lead to malware infections and other security breaches. This is particularly important for companies that handle sensitive information and need to protect their networks and systems from cyber threats.

In summary, secure email is important to protect personal data, comply with regulations, and safeguard against cyber attacks.


Why is Data Management & Backup important?

Flo Web Design has an extensive range of Backup Online Services that protects client data-

Online backup services are important for a number of reasons. One of the main benefits is that they provide a secure, off-site location for storing copies of important data. This can include files, documents, photos, and other types of digital information. If a disaster occurs, such as a fire, flood, or other natural disaster, the data stored in the online backup service will be safe and can be restored to the original location or another location. This can help minimize the loss of data and minimize the downtime for your business.

Another benefit of online backup services is that they provide easy access to your data from anywhere with an internet connection. This allows you to access and share your files with colleagues, customers, or partners, regardless of where you are located.

Online backup services can also help protect against data loss due to human error, such as accidental deletion of files, or hardware failure. They provide a way to restore lost data quickly and easily, which can save a lot of time and money.

Additionally, Online backup services often come with encryption feature which can provide an extra layer of security to your data, by encrypting the data before it is transmitted and stored in the cloud, this can protect your data from unauthorized access.

In summary, online backup services are important for providing a secure and easily accessible off-site location for storing important data, protecting against data loss due to disasters and human error, and allowing for easy access and sharing of files from anywhere with an internet connection.


Can I access Flo Web Design IT Technical Helpdesk?

All Flo Web Design clients can access our IT Technical Helpdesk Services including Remote IT Support, Email Support, Data Backup Support & Restoration, Network security, Microsoft Office 365 Support, OneDrive Support.

Flo Web Design’s IT Helpdesk Desktop provides clients with the following benefits for their business:


  • Prompt resolution of technical issues: IT Helpdesk Support provides a dedicated technical team to address technical issues that may arise, such as software or hardware problems, network issues, and more. This can help minimize downtime and ensure that employees can continue to work efficiently
  • Improved productivity: By quickly resolving technical issues, IT Helpdesk Support can help improve employee productivity and reduce frustration caused by technology problems
  • Increased user satisfaction: Helpdesk Support can provide a positive user experience by providing fast and efficient support, which can lead to increased satisfaction among employees and customers
  • Cost-effective: IT Helpdesk Support can be a cost-effective solution for businesses, as it allows them to outsource IT support needs to a dedicated team without the need for in-house IT staff
  • Scalability: IT Helpdesk Support can be easily scaled to meet the changing needs of a business, whether it is expanding or contracting
  • Proactive maintenance: IT Helpdesk Support can also include proactive maintenance, which can prevent problems before they occur, reducing downtime and increasing productivity

In summary, Flo Web Design’s IT Helpdesk Support can provide prompt resolution of client technical issues, improved productivity, increased user satisfaction, cost-effectiveness, scalability, and proactive maintenance.

For more details on our IT Support Services, please visit

Call our office on 046 9241535

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All-inclusive Packages

At Flo Web Design we believe in transparency which is why we offer fully inclusive packages.

Our quotes are fully detailed with no additional extras guaranteed. Our packages include domain name and hosting for the first year, consultancy meeting and research, a fully tailored design, design revisions, stock photography, content management system, full development, content insertion, styling and much more.


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