Flo Web Design is committed to protecting and respecting your privacy. We wish to be transparent on how we process your data and show you that we are accountable with the GDPR in relation to not only processing your data but ensuring you understand your rights as a client / user of our website.
It is the intention of this privacy statement to explain to you the information practices of Image ICT Solutions Ltd trading as Flo Web Design in relation to the information we collect about you.
For the purposes of the GDPR the data controller is: Image ICT Solutions Ltd
Please read this Statement carefully as this sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Image ICT Solutions Ltd is a limited company registered in Ireland (CRO number 428885) and operating since 2005. We offer a range of services to include website design and development, graphic design, branding, printing and hosting for our own clients.
Our Data Protection Officer / GDPR Owner and data protection representatives can be contacted directly here:
When using our contact form(s) you will be asked to enter information such as your name and contact detail. We use these detail to assess your request and may use these to contact you for further information or answer your request. When using our contact form the information you submit is stored in our website database (encrypted) as a back-up for a period of 15 days after which it is deleted automatically. The original enquiry is sent to our offices by email and falls under our emails retention policy.
Should you request a quote your details will be added and stored in our CRM. It will be deleted after a retention period of 6 months once we receive an answer from you.
Customer’s details will be stored in our CRM for the purpose of liaising with you and will be stored for as long as you are a customer with us. If leaving us your details will be deleted within 6 months of being notified by you that you no longer wish to use our services.
Please note that:
In order for us to provide you with quotations or for the purpose of general enquiries Flo Web Design need to collect personal data. Our reason (lawful reason) for processing your data under the GDPR is:
In any event, Flo Web Design are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.
Flo Web Design will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavor to keep your information accurate and up to date, and not keep it for longer than is necessary.
In the case of enquiries we do not share your data. In the event where you would become a customer we may pass your personal data on to third-party service providers contracted to Flo Web Design in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfill the service they provide on your behalf. When they no longer need your data to fulfil this service, they will dispose of the details in line with Flo Web Design procedures or their internal procedures.
If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your explicit consent, unless we are legally required to do otherwise.
The third parties that we may pass your personal data to include:
We have issued all our third party processors with a Data Processor checklist asking them GDPR specific questions
If we transfer personal data to a third party or outside the EU we as the data controller will ensure the recipient (processor or another controller) has provided the appropriate safeguards and on condition that enforceable data subject rights and effective legal remedies for you the data subject are available.
Flo Web Design facilitate you, our clients, rights in line with our data protection policy and the subject access request procedure. This is available on request.
At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:
All of the above requests will be forwarded on should there be a third party involved as we have indicated in the processing of your personal data.
Data will not be held for longer than is necessary for the purpose(s) for which they were obtained. Flo Web Design will process personal data in accordance with our retention schedule. This retention schedule has been governed by our internal governance.
In the event that you wish to make a complaint about how your personal data is being processed by Flo Web Design or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and Flo Web Design data protection representatives Data Protection Officer / GDPR Owner.
If we intend to further process your personal data for a purpose other than for which the data was collected, we will provide this information to you, prior to processing this data.
Your privacy is important to us. If you have any questions or comments regarding this privacy statement, please contact us.